SHIPPING & RETURNS

Shipping Policy

Please allow 1-3 business days for your order to be packed & shipped.
All orders are shipped with Australia Post, please allow 3 days shipping time to all major cities.
All orders will require signing upon receiving
Free Local Pick up is available from Ipswich, QLD.
Target delivery dates are based on historic performance and are subject to changes without prior notice. Any delay at the destination countries is beyond our control. Delivery to areas outside of major cities, or where your shipment is dutiable or held at customs may take longer.

Return & Exchange Policy

Our policy lasts 30 days on our handmade accessories. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
No returns or exchanges available for masks due to covid-19 regulations. If you need help with finding the right size, please contact us prior to ordering and we will do our best to help out.
As all items in the store are handmade and made to order, returns and exchanges are only applicable if items are faulty or damaged in transit.